Shipping Policy

At old friends, we work hard to get your order to you as quickly as possible.

Processing Time

All orders are processed within 1–2 business days after payment is confirmed.

Shipping Time

Estimated delivery time is 1–3 business days for most orders across Egypt.

During busy periods, promotions, holidays, or unexpected courier delays, shipping may take up to 7 business days.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation message with your shipping details.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control. If your order experiences a significant delay, our team will contact you.

Incorrect Address Information

Please ensure your shipping information is accurate before placing your order. old friends is not responsible for delays or failed deliveries caused by incorrect address details.

Contact Us

If you have any questions regarding your order or shipping status, please contact our customer support team.

Thank you for shopping with old friends.